Using FileZilla

FileZilla is open source FTP software distributed under the terms of the GNU General Public License and available FREE from

Download and install FileZilla. Before you can use it to upload your site, you will need to configure Site Manager.

UPDATED: July 22, 2016 Because of a change on the security for the Rootsweb servers, you will need to make a change to your setup if you are having difficulty connecting.

Configuring Site Manager

You will need the following:

  • FTP Path - this is different for each of the RootWeb servers
    • FreePages server use
    • RootsWeb server use
    • HomePages server use
    • NOTE: The old settings used by RootsWeb before it became a subdomain of appear to still work.
  • Username
  • Password

 Go to File > Site Manager > New Site

Screenshot of Setting up new site in FileZilla.  Screenshot of FileZilla Advanced settings.

Click the New Site button and a new folder appears. Give it a name and add the site details.


  • Host -  OR  OR
  • Port: "leave blank"
  • Protocol - leave the default FTP
  • Encryption - Use explicit FTP over TLS if available
  • Logontype: Normal
  • Username: from your RootsWeb welcome letter
  • Password: from your RootsWeb welcome letter. Since your password is case sensitive, you may want to use cut/copy and paste from your e-mail program to make sure that you don't mistype it.
  • Comments: Add details if you want


  • Default Local Directory: Your website on YOUR hard drive
  • Default Remote Directory: genealogy_html or one of the communities OR public_html


  • Default OR Active OR Passive (Choose Default or Passive - RootsWeb servers now REQUIRE a Passive Connection)


  • Autodetect

Click the Connect button and make sure your connection works. The files on the server will show in the Remote Pane and the files on your hard drive will appear on the Local site Pane.

Screenshot local and remote file listing.

 Publishing Using FileZilla

Connecting to the Server

File > Site Manager > Double click the site name in the left hand pane.

Select the files on your hard drive. In the 'Local Pane' select the first file/folder with the mouse, hold down the Shift key and scroll down while still holding the shift key and select the last of the files/folders. This will select all the files, right click and press upload.

Screenshot of FileZilla Upload screen.

Your files will proceed to upload and when completed you should see the new files in the right pane.

Additional Resources